Better TTC

Today at St Clair west subway station, I asked a bus driver if she knew which of the buses or street cars in the station traveled north on St Clair. My first time in that subway station and since I did not want to waste time running from one car to the other I thought I would ask .Not only was she not helpful but her attitude was why would she know and drove away? Even if that was her first day doing that route is she so unaware that she had not noticed what traveled on the street as she pulled in and out of the station? SHE JUST DID NOT GIVE A DARN.
The union leader seem to think that this sort of apathetic, don’t care attitude is rare.Kinnear should stop excusing bad behavior and attitude and start addressing his members of their job expectations. He wanted to hear from the riders so now start to address these issues. Stop making excuses for bad employees. Management of TTC seems to let Kinnear walk all over them. Does management not know their rights and expectations as managers? It is time to take public complaints seriously and revise job attitudes and expectations. Public relations should be a big part of their job and should be assessed in their yearly evaluation. Do management and Kinnear not know yet that bad employees are a liability? Did they not forget all the human rights complaints against TTC? Not long ago, before the automated stop announcement, a lot of drivers would not announce bus/streetcars stops even in bad wheater.This type of laziness caused some disabled people grief and hence human rights mandated stop announcements.
Why should it be TTC's responsibilities to give workers public relations training? Even the kids at Macdonald's who make a fraction of their wages know their manners. Having this skill should be part of the job requirement and if they don't have it they do not qualify for the job.
It is time to revisit job expectations, attitudes and behavior.

Drivers do not seem to take interest in what goes on in their cars. Bus can be littered, vandalized and strollers blocking people from moving past, the drivers can be oblivious to all this all in the name of not wanting to get into a conflict situation. The union boss seem to condone this behavior but if they used their public relation skills that they are supposed to have then why would drivers get in trouble with anyone?....LAZIINESS that what it is. Another passenger does not have the authority to tell another passenger what should be done. The bus driver should own what goes on in his vehicle as part of his job. He is not just there to drive the vehicle. He should care what goes on in his vehicle. The other day another rider asked this mother to move her stroller as she was blocking the way and a quarrel erupted between them. The driver just drove and was oblivious to the commotion in the bus. He should have been the one to direct traffic in his bus so people can move to the back of the bus. Is this not a convenient excuse for shirking off job responsibilities? Drivers have to care what goes on in his bus!